MacBan Freight LLC – Privacy Policy

Effective Date: 01/01/2026

MacBan Freight LLC (“MacBan Freight,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our services, website, and communication channels.

Information We Collect

We may collect personal information including:

• Name
• Phone number
• Email address
• Company name
• MC/DOT number
• Business contact information
• Communication preferences
• Information provided during business inquiries or service agreements

How We Use Personal Information

We use collected information to:

• Provide freight dispatch and logistics services
• Communicate regarding loads, operations, and business services
• Respond to inquiries and customer service requests
• Send operational updates or business-related notifications
• Improve our services and website functionality

SMS Communications

If you provide your phone number, you may receive SMS communications related to dispatch operations, load updates, service notifications, or business inquiries.

Message frequency may vary depending on business activity.

Standard message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP.

For assistance, reply HELP.

SMS Consent

SMS consent is not shared with third parties or affiliates for marketing purposes.

Information Sharing

We do not sell, rent, or trade personal information.

We may share information only with:

• Trusted service providers necessary to operate our business (such as dispatch software, communication platforms, or CRM systems)
• Regulatory authorities when legally required
• Business partners when necessary to fulfill dispatch services

All partners and service providers are required to protect your information.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no online system can guarantee absolute security.

Your Privacy Rights

You may request to:

• Access your personal data
• Correct inaccurate information
• Request deletion of personal information where applicable

Requests may be submitted using the contact information below.

Contact Information

MacBan Freight 

Email: dispatch@macbanfreight.com

Phone: (602) 224-7687